I do not know the answer to the security question. What should I do?

To change your password, it is essential that you answer the security question you selected when your registered in order to avoid any abusive practice.

If you are an already-identified user, then contact our customer service desk to select a new security question and give the answer to it.

If you are not an identified user yet, contact our customer service desk and we try to establish whether you are really the owner of the wallet using the history of your wallet.

Couldn't find answer to your question?

Send us an email and we will gladly get back to you as soon as possible.

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