What should I do if I transferred my money to a wrong account number?

If you accidentally entered an existing but wrong account number in the bank transfer, then the bank transfer will be executed to that account number. If this happened to be the case, please contact us and we will support you in dealing with the issue. You still have to be aware that banks charge fees for order withdrawals (including recalls) which are borne by you. It is, therefore, very important that you check the account number when you make a bank transfer. If the payee does not agree that the transfer was false, then you can get back your money in a civil action only.

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