If you've run into trouble trying to add your device as an authentication method, check the following:

• Your device is running Android 9 (28 API level), or iOS14 or higher.
• Your device is set to receive notifications from Barion.
• Your device has a screen lock and biometric security set up.

If the issue persists, get in touch with Barion customer care with the following info:

• Are you trying to add the device as an authentication method online or in the Barion mobile app?
• What device or browser are you using?
• What version is your device OS?
• Do you get an error message during login? If yes, try to attach a screenshot or photo.