Barion Payment Inc. is responsible only for the financial execution of the transactions that it initiates and processes. If you have a payment-related issue, get in touch with Barion customer care. If you have an issue with the product or service itself, reach out to the webshop that sold it to you – you'll find the email address and telephone number of our merchant partners in the confirmation email Barion sends you after each purchase, or on the merchant's website.